Delete Your Account

Request deletion of your WorkFace account and all associated data.

What happens when you delete your account?

When you request account deletion, the following data will be permanently removed:

  • Account information - Your email address, name, and profile data
  • Attendance records - All punch in/out history and statistics
  • Face recognition data - Any facial feature templates stored on our servers (note: local device data must be deleted by uninstalling the app)
  • Webhook configurations - Any integration settings you've configured

This action is permanent

Once your account is deleted, your data cannot be recovered. Please make sure to export any attendance data you need before requesting deletion.

Before you delete

Consider the following before proceeding:

  • Export your attendance history using the CSV export feature in the app
  • If you're part of an organization, inform your administrator
  • Uninstall the app from your device to remove locally stored biometric data

Request Account Deletion

Option 1: In-App Deletion Recommended

The fastest way to delete your account is directly from the WorkFace app:

  1. Open the WorkFace app
  2. Go to Settings (gear icon)
  3. Tap "Account"
  4. Select "Delete Account"
  5. Confirm your decision

Option 2: Email Request

If you cannot access the app, send us an email with your account deletion request. Please include the email address associated with your WorkFace account.

Processing Time

Account deletion requests are typically processed within 7 business days. You will receive a confirmation email once your account has been deleted.

If you have any questions about the deletion process, please contact us at privacy@craftinghr.com.